Queens Award Presentation 2017

Queens Award Presentation 2017

Hon Lady Morrison presented The Smart Actuator Company with their Official Queens Award Trophy, What a fantastic day!

We are Very proud of our team here at The Smart Actuator Company, Everyone in the team has helped us get to this point, we have such a strong, powerful team that is dedicated to success of the Company as well as themselves.

What a wonderful achievement for us all!

It is such an Honour to be given this award.

We all had a great day, and lots of our guests came to celebrate with us and the buffet went down a treat.

Lady Morrison was lovely and we have some great photos to remember the day.

Queens Award Presentation

Queens Award presentation 2017

Apprentice Training !

Tonya & Ellie - Apprentice Training How to use WordPressWorking on getting up to date with our blog posts & news updates. Learning how to add pictures into the galleries, on posts & in articles. Adding events & also starting to work on the Employee page will all be things we start working on.

We won !! National Family Business 2017

We won !! National Family Business 2017

The Smart Actuator Company is proud & honoured to announce it was crowned as winners of the Judges Choice as Midlands Family Business of 2017 . We then went on to be awarded the highest accolade of the National Family Business Awards in Wembley being crowned as RBC National Family Business of the Year.

Our family values are very much at the heart of everything we do and we are proud to be flying the flag for family businesses all over the UK & Ireland.

The Smart Actuator Company wins Midlands Family Business of 2017There are 2 generations of family working at the company but really we consider the whole team part of our family team. Earlier in 2017 whilst taking part in some business coaching it became clear that celebrating being a family business was really important. The world is full of many highly successful family business including some big name brands and multi generational success stories. Family businesses really are the heart of a lot of local communities “the shining starts of the British economy” Anita Brightley-Hodges MD of Family Business Place.

“We were amazed and excited to be shortlisted as Regional winners” Tony O’Donnell CEO The Smart Actuator Company said. “To have won came as a surprise but we could never have imagined we would then end the night by winning the National award”. It is validation of the hard work, determination & love we have for our business, our team & our family.

“I entered the business into these awards at a time when we were being told to be ‘less family, more business’ ” said Tonya O’Donnell, Sales & Marketing Director. “Instead we decided to ignore that advice & actually celebrate being a family business. I hoped entering the awards I could show the team & my family just how great I think they are & how proud of us I am. Winning was simply unbelievable.

The Smart Actuator Company wins National Family Business of 2017The judges commented

“The culture of this business really stood out from the crowd, they are warm, friendly, welcoming and encouraging”

“They flew in the face of advice when told the business should be ‘less family, more business’ and thank goodness they did as they have recently gone on to win a Queens Award.”

“In true family business style although recently having been through some sad times they have embraced their love, stood together and carried on”

Family businesses really are special. They can do great things. We at The Smart Actuator Company aim to be proof of that. As we continue to grow we will continue to hold our family values close to our hearts. Our business vision and focus incorporates those family values. We continue to work hard to succeed for not just our immediate family working in the business right now but for the generations who we hope will continue to work in the business, the staff & families who work with us and the community that we live & do business within. Supporting our local community, economy and its people is important to us. Being a family business, innovating in the world of British Industry & Manufacturing all these are things are important to us. We won’t be resting on our laurels we will be working hard to continue to do great things.

Proud to win Judges Choice for Midland Region Family Business of 2017Tell us about your family business (What you do, how you started, who’s involved etc)
The Smart Actuator Company is an engineering manufacturing business. It is 6 years old but actually, we have had a lean manufacturing business in the IT Industry for 25 years so we had a great amount of 1st Generation & 2nd Generation experience in manufacturing & running a family business before we started this company. The Company is owned by father & son. I am the daughter & sister of these two. Our mother also works for the business and we hope to ensure some succession into 3rd generation as well.  We make Electric Actuators. Pretty much the worlds first truly smart electric spanner in a market of dumb ones. We all love working together and are very proud of the work we do together and the success of the company & the team.

What’s your proudest moment/biggest achievement as a family business?
Our proudest moment was very recently in April this year being awarded the Queens Award for Enterprise in Innovation as well as of course being recognised as a family business. In fact, the Queens Award win is all the sweeter because we are a family business and proud to be. It is recognition that a seemingly small family business can really achieve great things. We have invested so much financially, time and effort into launching this venture and to gain such a prestigious accolade feels like recognition for all that hard work.

What do you love about being a family business?
We love being able to bring our family values into our work and business. We love working together as a unit. We love that the business will provide income for not just us but our children and also the team that work with us and their families too. As well as wanting to build a successful business we also create an environment which is a happy and caring place to work. We actually have family members that also work for us. One of our longest working staff members introduced her son into our workforce and he has proved to be an invaluable part of our production team. We work with people we know, like and trust and are very good at identifying skills shortages and supplementing those shortages with people who can help.  As a family, we have strong beliefs in supporting our community, social projects & environmental issues. Working within a family business means we can incorporate those values into our business as well. We have an internal environmental policy & do lots of work within the local community. 3 of the family hold various council positions. Our MD is a District Councillor.  We are also moving towards a large-scale social project in a developing country which we are very excited about.

 

H&W Chamber Awards

H&W Chamber of Commerce Business Awards 2017

Family Business Awards

National Family Business Awards 2017

Chamber of Commerce Awards Night

The SmartAct team had a fabulous evening Celebrating The Chamber of Commerce Awards. We met so many lovely Companies who were also there Celebrating.

We are very proud to walk away with Highly Commnded in the High Growth Business of the year Award Category and also Delighted for everyone else who won an award that night!.

These awards reflects the time, commitment and effort that the whole team has invested, We recognise the value in the process of bringing great products to the world of building a great team. For us we know that team is not just about the staff team but also the wider network that we connect with who contribute to our success.

We are really proud of our team.

 

 

 

 

Queens Award

Queens Award for Enterprise in Innovation 2017
Queens Award for Enterprise in Innovation 2017

We are pleased to announce that The Smart Actuator Company Ltd (SmartAct) has been named as a winner of a Queen’s Award for Enterprise – one of the highest accolades for business achievement. We have been awarded the Queen’s Award for Innovation in Enterprise in acknowledgement of our Electric Actuation technology and growth in the last few years.

The Smart Actuator Company Team get ready to celebrate the Queens Award
The Smart Actuator Company Team get ready to celebrate the Queens Award

The Smart Actuator Company is a genuine business success story. Invented by a Malvern local resident James O’Donnell (MD) the company manufacture a truly innovative product that is revolutionising the world of Valve & Actuation. James said “We are the 6th fastest growing Engineering Manufacturing companies in the Midlands right now. The Smart Actuator Company is going from strength to strength and we are proud to be a Malvern company.”

Tony O’Donnell, CEO said “For our young company to have won one of Britain’s most coveted business awards is simply amazing. Especially so in this historic year when HM the Queen celebrates the sapphire anniversary of her reign.  The award appropriately reflects the time, commitment and effort that our people have invested in the outstanding achievement of our business. It is a standard of commercial excellence & innovation that is recognised worldwide. Our job now is to continue to build on the success so far and to maximise the benefits our innovation can bring both to customers across the globe and our UK economy.”

The timing is perfect as SmartAct join the National Apprenticeship scheme and welcome 4 new young apprentices into our team. The recognition of the Queen’s Award is a great achievement for the whole team; we have worked hard and built a robust platform from which to further grow this exciting business. We would also like to thank our local Chamber of Commerce and LEP along with The British Valve & Actuator Association and Department of International Trade support whose support has been invaluable to the success and growth of our business.

What is the Queens Award ?

The Queens Award for  Enterprise in InnovationJust in Case you don’t know what the Queens Award is – About the Queen’s Awards

The Queen’s Awards for Enterprise are the most prestigious accolades for businesses and individuals in the United Kingdom. The winners are announced each year on 21st April, Her Majesty The Queen’s birthday. The corporate awards recognise outstanding achievements by UK companies in three categories: International Trade, Innovation and Sustainable Development. Each Award is valid for five years and winners are invited to a reception with Her Majesty The Queen at Buckingham Palace.

Her Majesty the Queen herself actually shakes the hand of the winners and gives them their award. Usually the Company is also visited by a Queens representative. 

ISO9001 : 2015 Certification

ISO 9001:2015 Logo for The Smart Actuator Company
ISO 9001:2015 Logo for The Smart Actuator Company

 

ISO 9001:2015 Certificate for The Smart Actuator Company
ISO 9001:2015 Certificate for The Smart Actuator Company

We are pleased to announce that we received our ISO9001:2015 Certification. Quality Standards are so important for a business. We are proud to have the ISO9001 Certification upgraded to ISO9001:2015. Later this year myself and another staff member are taking part in the training to work towards the next level of certification.  Quality standards help to increases customer confidence in your organization as it shows you care for your customer business, and as in our case are committed to good quality standards of manufacturing & business practice.

Quality Standards help to improvement the credibility and image of your business – Because ISO 9001 is an internationally recognized standard, it has become the basis for creating a quality management system around the world, replacing many previously published requirements. When a company is looking for a supplier, it is often a requirement to have a QMS based on ISO 9001 in order to be considered. It is really important for us at The Smart Actuator Company to know that our customers can see we have this standard.

We want to improve our customer satisfaction – One of the quality management principles that are the foundation of the ISO 9001 requirements is to improve customer satisfaction by planning for and striving to meet customer requirements. Happy customers are exactly what we want.

Improve your evidence for decision making – We all make gut decisions in life but in business we need to work towards making more evidence based decisions. This is a professional process that is good for any business. Monitoring our internal processes means we can work towards constantly improving our use of resources and look at cost savings throughout the business.

Create a continual improvement culture – Continual improvement is a third quality management principle of ISO 9001. By adopting this culture to improve your processes and organizational output, you will find efficiencies and cost savings, including the use of systematic processes when problems occur in order to reduce the impact of the problem and increase the speed of recovery. By making this continual, improving year after year, the company can see continuing benefits from this.

Engagement of employees – Employees who are involved in the improvements of the processes they work with are happier and more engaged employees. Who better than the people working on the process to best identify the areas that need improvement, and to help to test and advance these improvements when they are implemented? Engaged employees are more productive and will help the company better improve and save, especially when they understand how the quality of the process depends on them.

The Smart Actuator Company in the press

Tony O'Donnell Marketing Director of The Smart Actuator Company

Tony O'Donnell Marketing Director of The Smart Actuator Company
Tony O’Donnell Marketing Director of The Smart Actuator Company

The Smart Actuator Company hit the press this week when our Marketing Director Tonya O’Donnell was featured in the Hereford & Worcester Chamber of Commerce Business Direction Magazine in an article all about Global trade and our work with DIT. Headed ‘Smart Technology going global after DIT support’ the article was about our work with The Department of International Trade towards Internationalisation of our products and brand.